Responsible Gambling
At Sky Hills Casino, we are committed to providing a safe and responsible gambling environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Sky Hills Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to strict standards to ensure fair play, player protection, and responsible gambling practices. Our commitment extends to:
- Providing tools and resources to help players gamble responsibly
- Preventing underage gambling
- Identifying and supporting players who may be experiencing gambling-related harm
- Promoting awareness of responsible gambling practices
Player Protection Tools
Deposit Limits
Set daily, weekly, or monthly deposit limits to control your spending. These limits can be decreased immediately but increases require a 24-hour cooling-off period.
Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is nearly up.
Loss Limits
Set limits on how much you're prepared to lose over a specific period. Once reached, you won't be able to continue gambling until the period resets.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
If you need to take a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During this time, you won't be able to access your account or receive marketing communications.
Warning Signs
Gambling becomes a problem when it negatively impacts your life. Warning signs include:
- Spending more money than you can afford
- Gambling for longer than intended
- Borrowing money to gamble
- Neglecting work, family, or social responsibilities
- Feeling anxious or depressed about gambling
- Lying about gambling activities
- Chasing losses with bigger bets
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
GamCare
Free, confidential advice and support for anyone affected by gambling harm.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133
Live Chat: Available 24/7
Gamblers Anonymous
A fellowship of men and women who share their experience to help others recover from gambling addiction.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
The leading charity in Britain committed to minimising gambling-related harm.
Website: www.begambleaware.org
GamStop
A free service that helps you put controls in place to restrict your online gambling.
Website: www.gamstop.co.uk
Underage Gambling Prevention
Sky Hills Casino has a zero-tolerance policy towards underage gambling. We use advanced age verification systems and regularly monitor accounts for suspicious activity. It is illegal for anyone under 18 to gamble or attempt to gamble on our site.
Contact Us
If you have concerns about responsible gambling or need assistance with our player protection tools, please contact our support team:
Email: [email protected]
Live Chat: Available 24/7
Phone: +44 20 3808 9999
Additional Resources
Last updated: March 15, 2026